FIRST I cannot say enough good stuff about the customer service from this company...super nice, fast, communicative, and tried to address the problem and not a peep about paying to ship parts to Hawaii!
I got this about 6 weeks ago, blue. It looked really attractive, the cup was sturdy and very nicely sized and shaped. The lid was soft and seemed smartly designed. My 18-month-old glimpsed it and wanted it right away and learned to enunciate the word BOWL on the spot. However, I put the lid on and it got on a little too easily, and also came off very easily. It didn't fit snugly at all and I just had to brush my fingers along the edge for it to start to peel away from the bowl. I glumly put it aside and emailed the company to find out if this was normal, was told it was not. They promptly mailed me another lid that was supposed to be tighter. It wasn't. We figured it was probably a small bowl, so they sent out a whole other blue bowl and lid. It was the same as the first set. It was just too loose. My baby got the lid off with no trouble, without any thought or finger strength, once by just putting his hand in and pulling it out -the lid flaps just clinging loosely around his hand was enough to overcome whatever grip the lid had around the bowl.
Anyway, I really liked the overall product which is why we waited so long and tried to resolve it. I considered just keeping it for the nice steel bowl with the good handles but decided that wasn't worth the cost so I returned it.
I hope they just had a batch of badly fitted lids and small blue bowls, and if you order one it's tighter. If it works for you and you leave a good review, I might try to order this again because it really looks like a quality, thoughtful product! Maybe we just had really bad luck.
Again, lovely customer service.
I do love that this cup is stainless steel and the lid is silicone! So much better than our old plastic one. Wish the lid was a little harder to get off. It took my son less than 5 minutes to take off, but the reality is that if it were harder he would just work harder and eventually get it off anyway;) When the lid is on, the snacks do stay in. My son loves it!
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My little guy is a month or so short of 2 years old, so an expert snacker at this point. Yes, the lid comes off easily, but he's dumping stuff out less these days; in fact he takes pride in holding bowls and things carefully upright. We've used it open as much as with the top. That said, to take the cup out or pack it, it would be great to have a solid-closing lid.
He was very excited about his new snack cup when we received it, but I'd call it more of a bowl than a cup. Like others have said, it's bigger than I expected, so I fill no more than a quarter of it most times. As his dexterity is more fine lately, we have less of the trouble as we did earlier on with a whole handful of goodies exploding out as he pulled out his hand -that definitely happened all the time with the stiffer plastic cups.
One thing I haven't read yet, and maybe it's my squeamish ears, is that the sound of his little nails scraping the brushed (or whatever the term for the "matte" finish) stainless interior drives me nuts! Like nails on a chalk board! I wonder if it could be made with a smoother inside like the outside finish... Also, I probably won't use it out and about until it warms up outside; it just gets too cold to hold. But that's no fault of the product, just winter!
That sounds like lots of negatives, but the materials outweigh much of the above. We have wooden plates replacing most of our plastic; maybe this will become our staple oatmeal bowl now. I also love that there's a neutral-colored option -we love orange.
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This would be the ultimate eco-friendly snack trap if the handle weren't plastic and instead bamboo or something. It would also be nice if the lid were snug. It stays on okay, but sometimes just comes off by sticking the hand in and pulling out. Maybe if they left the rim unfinished like the inside that would give the lid some extra grip.
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I like this cup to use for non-messy snacks for my 14 month old to feed herself. She can easily get her hand in and out of the cup and likes to see what I've put in each time she sees it. After reading the reviews about the loose fitting lit, I thought, surely that's been fixed by now, but my lid (ordered April 2013) is also loose fitting. We haven't had any major messes as a result, but If the cup gets put in the bottom of a bag, I now expect that the top will be off when I go to reach for it. It's easy to clean, has held up well and will be good for years of use, I'm hoping. I wish there were more designs available, but that's just a minor detail.
Little dude really likes this flavor. Wish they made a bigger squeeze tube--he usually wants a second one after he sucks the first one down. It seems like these "pouches" can be nearly completely emptied (no food stuck at the bottom). The pouch completely collapses (like a CapriSun) when it is empty.
