Bindaboo B1136 Retractable Gate - White

Well this item works for me my Great Dane and my 3.5 pound Yorkie are both kept off the basement stairs. The retraction system definitely takes some getting used to. Some people need 2 hands to work the "latch" and unhook the gate. I can do it w/ one hand but in 2 steps. Also the "ratchet" noise it makes when retracting is annoying. I guess it is designed to give you an audible notification that the gate is opening? Well if your pet or baby can get that gate undone, they should be smart enough to know not to.

We have 2 small dogs and I bought 2 gates because we have many stairs and want to section off the house when we are not home. I just hate the idea of putting your pets in a small cage. With the extra brackets (which are provided), I can now periodically move one and use it for the deck to keep my puppies confined to the deck. The typical gates were not long enough to close off the wide opening. Also now when friends and family come over to visit (with their dogs) they can also enjoy the deck without having to keep their dogs on a leash. I have always hated the typical gates (specifically my husband). The traditional gates are ugly and always in the way. When I saw the Bindaboo Gate, I liked the idea. The Bindaboo Gate is just WONDERFUL. When you don't want to use it, they just roll up and are completely out of the way. By the way they are NOT noisy (if you hold the button down while closing it) and very easy to use. I have had so many compliments from friends and family. I HIGHLY recommend this item. It is the BEST investment I have made and well worth the money. I have had them for 2 months and I just LOVE IT...

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I ordered this gate to keep my 2 chihuahuas contained in one room. I read the product description and the reviews, and decided to order it. (I actually ordered 2. )

When we received the gates, my husband installed one of them. My biggest chihuahua took 2 minutes to find out how to wriggle under the mesh. The fabric is flimsy, and there is just enough room between it and the floor to allow a 7 pound dog to work his way under it. So, I tried to return the gates. My husband packaged them back exactly like they were, and I asked to return them. Amazon sent an email telling me that I needed to work with the seller, and the seller had been notified. I received an email from 123 that they would look into it, and get back to me. After a week of never hearing back, I filed a claim with Amazon. Wouldn't you know it? I received an email the next day from 123 giving me an RA number and an RA form to print, fill out, and send back with the gates. They also notified me that there would be 15% restocking fee. The form they sent was entirely wrong, saying I was returning an entirely different item to be exchanged. I called the company and talked to a representative, telling him that the form was wrong and I didn't agree with the restocking fee. I already have to pay for shipping it back, so what's with the extra fee for nothing? He promised to check with a supervisor and get back with me in an hour. After 5 days, I still had not heard back. I called again and talked with another man, who said he would call me back in two hours. It has been several hours and I haven't heard back. I don't know how this will be resolved, but it has already been far too much hassle. This return should have been a no brainer. I am sure the gates would work for most mid sized dogs. So, the one star review is not for the gate, but for the seller. If you have no problem with an order, everything is fine. But, if anything is wrong, you are out of luck. If you want this gate there are many places to get it online. My advice would be to avoid this seller.

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I ordered this gate because I have 2 rescue dogs that sometimes need to be restrained in an area and I wanted a permanent gate that I didn't have to struggle to put up nor trip over. The gate works for my needs, but the company needs better quality control. !st, we received a black gate, not white as ordered, without mounting hardware. Called the company, they said, send them a picture. What? The gate was obviously a returned gate that they sent to us. We did receive a white gate, but the mounting hardware was broken. The company did send us new mounting hardware. In the end I like the gate but expect some problems because the company OBVIOUSLY needs better quality control and is NOT reading the online product review!

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This gate would have worked nicely for me if I would have had an appropriate place to install it. I had to install it 2 steps up from the bottom of my basement stairs, which left about a 3" space between the stair and the bottom of the gate. This is NOT the gate's fault; it has to do with the way my basement wall and stairs are constructed! My litte Havenese figured out how to scoot her little butt right under that fence. So I am now the proud owner of a gate I cannot use, even though it is a wonderful product! Anyone need one?!

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